Refund policy
Return & Refund Policy
At Kanga, we want you to love your shades. If they aren’t the perfect fit for your style or the Australian heat, we’re here to help.
30-Day Returns
You have 30 days from the date of delivery to return your sunglasses. To be eligible for a return, your items must be:
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In the same condition that you received them.
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Unworn and unused.
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In their original packaging with all tags and protective films intact.
Refund Process
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed automatically to your original payment method within 5-7 business days.
Damages & Issues
Please inspect your order upon arrival. If your sunglasses arrive damaged or if you receive the wrong item, contact us immediately so we can make it right.
How to Start a Return
To start a return, or if you have any questions about your order, please reach out to our team at: support@kangasunnies.com